Luxury
Marketing strategies down to tactics that protect premium positioning while driving revenue and loyalty.
I'm Sophie, a Fractional Head of Marketing. I work with growing businesses that aren't quite ready for a full-time marketing director but need senior marketing expertise.
I sit at the intersection of magic and logic—helping brands build stronger customer connections while making sure every marketing decision is backed by commercial thinking and data.
Although I'm a marketing generalist, my specialism is CRM. I love helping businesses turn first-time customers into loyal advocates.

For global teams, I plug in as a senior operator — running CRM transformations, commercial launches and growth programmes with the rigour of an in-house leader.
For smaller and local businesses, I build the full commercial picture: a positioning that drives revenue, and a multi-channel, full-funnel plan you can actually execute.
Either way, the work begins with your commercial goals. Then the strategy, channels and data follow.
Marketing strategies down to tactics that protect premium positioning while driving revenue and loyalty.
Revenue-focused strategy — loyalty, CRM and guest programmes that drive repeat bookings and lifetime value.
Two-sided commercial growth: balancing supply acquisition with consumer demand, content and partnerships.